There is a 'fine art' to handling the logistics, packaging and delivery of an artwork. When your artwork leaves our studio, it is in the experienced hands of Mike van Wyk.

A Personal Approach to Art Shipping

Mike brings many years of international logistics experience and has been managing the shipping requirements for our collectors for several years. His attention to detail and hands-on approach ensure that every artwork receives the care and protection it deserves throughout its journey. From organising collection and packaging to monitoring transit and delivery, Mike personally oversees the process from start to finish. 

International Deliveries
We are proud to ship artwork to collectors around the world. International orders are dispatched on a Delivery Duties Unpaid (DDU) basis. This means that any applicable import VAT, customs duties, taxes or clearance fees required by your country remain the responsibility of the purchaser. Customs regulations vary from country to country, and additional processing may occasionally affect delivery timelines.
When your artwork leaves our studio, it is in experienced hands.

• The price of the artwork or print
• Professional packaging costs
• Delivery charges
• Transit insurance

Need Assistance?

General enquiries and WhatsApp support: +27 76 976 2629 (Time Zone: GMT +2)
We look forward to safely delivering your artwork and helping it find its new home.

Frequently Asked Questions
How long does delivery take?

Delivery times vary depending on the destination and courier network. Most shipments arrive within a reasonable timeframe, from 3 - 18 days depending on the location and type of shipment although seasonal periods and public holidays may result in slight delays

Will I receive tracking information?

Yes. Once your artwork has been booked with the courier, you will receive an email containing your tracking details so you can monitor delivery progress 

Are artworks insured during shipping?

Yes. Insurance is included in the shipping quotation to help protect your purchase while in transit. Local deliveries in South Africa under R35000 are not insured in transit.

Are import duties and taxes included in the shipping fee?

No. International shipments are sent on a Delivery Duties Unpaid (DDU) basis. Any import VAT, customs duties, clearance fees or local taxes are payable by the purchaser upon arrival in the destination country.

Why do customs charges vary between countries?

Each country has its own customs regulations, import duties and tax structures. These charges are determined by local authorities and are outside our control.

How is my artwork packaged?

Every artwork is professionally packaged using protective materials designed to minimise movement and safeguard the piece during transport.

What happens if customs delays my shipment?

Occasionally, customs authorities may require additional processing or inspections. While these procedures are outside our control, we will gladly assist with shipping information and documentation where required.

Who do I contact if I have a delivery question?

For any shipping or delivery enquiry, you may contact Tracey via WhatsApp on +27769762629 or speak to Mike directly:
Mike van Wyk
Call or WhatsApp: +27 82 854 0040
Email Mike at Worldwide 3PL

Our team at the Pharoah Gallery as well as the Worldwide 3PL network will be happy to provide tracking updates, answer delivery and customs related questions.